Privacy Policy (Merchants)

This data protection declaration clarifies the type, scope and purpose of the processing of personal data as part of the provision of our services and within our online offer and the websites, functions and content associated with it as well as external online presences, such as e.g our social media profile. With regard to the terms used, such as "processing" or "person responsible", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

Contact: [email protected]

PulseChat is a web application that provides an online reviews and marketing solution (the “Application”) for merchants who use the Shopify platform to operate and enhance their e-commerce websites (the “Merchants”). The Application is owned and operated by Email Capture. (“we”, “us”, “our”).

We respect your privacy. This Privacy Policy (the “Policy”) explains our privacy practices for the Application. The Notice also describes the rights and options available to you with respect to your personal information.

Personal data we process

When you install the Application through the Shopify app store, we obtain your name, address, e-mail address and cell phone number from Shopify.

Information we obtain from Shopify. The Application is available only to Merchants who own a Shopify store. When you install the Application through the Shopify app store, we automatically gain access to the following information from your Shopify account: your full name, address, e-mail address and cell phone number. We also obtain details of your Shopify store.

While you use the Application, we collect information on your Shopify store customers, such as: name, email address, address, order history.

Customers Information. While using the Application, we gain access to the following information of your Shopify store customers: full name, address, email address, purchase amount, purchase date, and the item purchased.

We also collect your Shopify store customers reviews on your store.

Review Information. If your customer chooses to submit a review on your store, we will collect any information your customer chooses to provide within such review, including: photos, videos, rating, review text, comments to the review and responses to other questions that you may present in the submission form.

We collect your device information.

Meta Data. When you use the Application, we collect information about your computer or mobile device, your operating system and your browser. We also collect Meta Data of your customers.

We collect analytic information about your use of the Application.

Analytics. When you use the Application, we collect information about your use of the Application. For example, we may record the frequency and scope of your use, action taken while using the Application and the interactions you make with the Application.